Operations and Supply Chain, AI-native.
Demand read before it arrives, exceptions routed with reasons, the floor and the ledger in one view.
Operations runs on the ERP, the warehouse system and a spreadsheet nobody admits to. The demand signal is in the CRM and the ad platforms, the cash constraint is in finance, the supplier's delay is in someone's inbox. Over shared rails the plan reads all of it, and the exceptions that eat the team arrive with the context to resolve them.
Training and deployment, scoped to your company. Custom build, custom price, one conversation to start.
The popular systems operations runs on, and many more, on the rails.
Each one stays the system of record for what it owns; the rails read it everywhere and write to it only through its own controls. These are the ones this market runs on most; anything with a data model connects the same way, and we have connected a long tail beyond this list.
- SAP S/4HANAERP and supply chain at the top of the market
- Oracle SCMSupply chain planning and execution
- Microsoft Dynamics 365ERP and operations in Microsoft shops
NetSuiteERP with inventory and orders for the mid-market- CoupaProcurement and spend
- SAP AribaSourcing and supplier management
- Manhattan AssociatesWarehouse management
- Blue YonderPlanning and fulfillment
FishbowlInventory for the mid-market- ShipStationShipping and fulfillment
What operations can do when every system speaks.
The use cases that matter here need data from other functions, and every answer arrives with its sources attached, so the decision that follows is made on the data. Each card names where its data comes from; each of those is a page on this map.
Demand from the pipeline to purchasing
Open deals, campaign performance and seasonality read into the purchasing plan, so the buy happens before the stock-out instead of after the complaint.
The exception that resolves itself
A late supplier, a short shipment, a failed receipt: each routed to the right person with the order, the customer promise, the alternatives and the cost of each, in one message.
Inventory the ledger agrees with
Stock movements posted as they happen, counts reconciled against the ERP, and the variance explained before the auditor asks.
The promise kept to the customer
Order status, shipment tracking and the support ticket about it in one place, so the customer is told before they ask.
The co-workers we put on the rails.
Each one is a specialized AI co-worker for operations, working from the shared brain with the right context and permissions. You own them; they run on your accounts; each ships with a completion test in your own operational language.
- A demand co-worker
Reads pipeline, campaigns and history into the purchasing plan every week.
- An exceptions co-worker
Routes every late, short or failed event with context, alternatives and cost.
- An inventory co-worker
Keeps counts, movements and the ledger in agreement, and explains variances.
- A fulfillment co-worker
Watches orders from placed to delivered and tells the customer before they ask.
The belts, inside operations.
The same dojo path, run inside your team and sized to the room. The people are ready the day the co-workers are, and the standard stays after we leave.
- White Belt, everyone on the floor and in planning
How to read a co-worker's exception message and act on it, and what to escalate.
- Ninja, planners, buyers and warehouse leads
Run, tune and extend the demand and exceptions co-workers on your own ERP and WMS.
- Sensei, one in operations
Own the thresholds, the routing rules and the next workflow the co-workers take on.
The path itself: the front door, the foundation, Become a Ninja.
The hard questions, answered before we start.
Writing to the ERP and WMS
Through the systems' own APIs and validations, with every write logged. Nothing bypasses inventory controls.
Supplier data and contracts
Read from the systems of record; commitments are proposed, a person places them.
Safety and compliance on the floor
Agents inform and route; they never override a physical control or a certification requirement.
Reliability
An exceptions co-worker that fails silently is worse than none. Monitoring and alerts ship with it.
Operations is one function of one system.
Most connected to Finance, Sales and RevOps and Customer Support and Success. Start with one function or take the whole system; the rails are the same either way.
- FinanceSAP · Oracle NetSuite · Microsoft Dynamics 365
- Sales and RevOpsSalesforce · HubSpot · Microsoft Dynamics 365
- MarketingHubSpot · Adobe Marketo · Mailchimp
- Customer Support and SuccessZendesk · Intercom · ServiceNow
- Operations and Supply ChainSAP S/4HANA · Oracle SCM · Microsoft Dynamics 365
- PeopleWorkday · ADP · BambooHR
- IT and SecurityOkta · Microsoft Entra ID · ServiceNow
- Legal and ComplianceDocuSign · Ironclad · Vanta
Operations, trained and deployed in your company.
Every enterprise build is custom, so pricing comes from the conversation. It starts with the free Readiness Score: two hours with your leadership team, a one-page score, and the three findings that matter most for operations.