IT and Security, AI-native.
Every agent an identity, every action logged, every ticket resolved with the context that used to take three tools.
IT is asked to make AI safe before it is asked to make it useful, and it is right to insist. On shared rails every co-worker has an identity, scoped access, an audit log and an owner. Then IT gets its own co-workers: tickets resolved with the device, the user, the app and the change history in one view, and access reviews that finish.
Training and deployment, scoped to your company. Custom build, custom price, one conversation to start.
The popular systems it and security runs on, and many more, on the rails.
Each one stays the system of record for what it owns; the rails read it everywhere and write to it only through its own controls. These are the ones this market runs on most; anything with a data model connects the same way, and we have connected a long tail beyond this list.
OktaIdentity and access
Microsoft Entra IDIdentity in Microsoft shops
ServiceNowIT service management in the enterprise
Jira Service ManagementITSM for teams already on Atlassian
CrowdStrikeEndpoint security
Microsoft 365Mail, files and collaboration
Google WorkspaceMail, files and collaboration
JamfApple device management
1PasswordSecrets and credentials
SplunkLogs and security analytics
What it and security can do when every system speaks.
The use cases that matter here need data from other functions, and every answer arrives with its sources attached, so the decision that follows is made on the data. Each card names where its data comes from; each of those is a page on this map.
An identity for every co-worker
Each agent is a principal in the identity provider with scoped access, a service account, an owner and an audit log, reviewed like any other account. This is the layer that makes the rest of the company's AI possible.
The ticket resolved with the whole context
The user, their device, the app, the last change and the known issue assembled before a technician reads the ticket, with the fix proposed and the routine ones executed under policy.
Access reviews that finish
Every account, group and permission read against the roster and the role, with the exceptions listed and the removals proposed, quarterly, in a day.
Shadow AI, found and sanctioned
Where company data is going today, reported plainly; then a sanctioned path on the client's own accounts that people prefer, because it knows the company.
The co-workers we put on the rails.
Each one is a specialized AI co-worker for it and security, working from the shared brain with the right context and permissions. You own them; they run on your accounts; each ships with a completion test in your own operational language.
- An access co-worker
Runs joiner, mover and leaver on the identity provider, and the quarterly review.
- A service-desk co-worker
Assembles context for every ticket, proposes the fix, executes the routine ones under policy.
- An observability co-worker
Watches every other co-worker: failures, drift, cost, and who to page.
- A security-review co-worker
Reads new tools and integrations against the security standard and drafts the assessment.
The belts, inside it and security.
The same dojo path, run inside your team and sized to the room. The people are ready the day the co-workers are, and the standard stays after we leave.
- White Belt, the whole IT and security team
What an agent identity is, how the gates work, how to read an agent's audit log.
- Ninja, admins and security engineers
Run, tune and extend the access and service-desk co-workers on your own identity provider and ITSM.
- Sensei, one in IT
Own the agent identity standard, the permission model and the observability for every co-worker in the company.
The path itself: the front door, the foundation, Become a Ninja.
The hard questions, answered before we start.
Least privilege for agents
Scoped access, service accounts, no shared credentials, every write logged. Reviewed like any account.
Data residency and vendor terms
What leaves the tenant, where it goes, what the vendor may retain or train on: answered in writing before anything runs.
Observability and paging
Every co-worker ships with monitoring, alerts and an owner. A silent failure is a design defect.
Change control
Agents that write to production systems go through the same change process as code, because they are code.
IT and Security is one function of one system.
Most connected to People, Legal and Compliance and Finance. Start with one function or take the whole system; the rails are the same either way.
- FinanceSAP · Oracle NetSuite · Microsoft Dynamics 365
- Sales and RevOpsSalesforce · HubSpot · Microsoft Dynamics 365
- MarketingHubSpot · Adobe Marketo · Mailchimp
- Customer Support and SuccessZendesk · Intercom · ServiceNow
- Operations and Supply ChainSAP S/4HANA · Oracle SCM · Microsoft Dynamics 365
- PeopleWorkday · ADP · BambooHR
- IT and SecurityOkta · Microsoft Entra ID · ServiceNow
- Legal and ComplianceDocuSign · Ironclad · Vanta
IT and Security, trained and deployed in your company.
Every enterprise build is custom, so pricing comes from the conversation. It starts with the free Readiness Score: two hours with your leadership team, a one-page score, and the three findings that matter most for it and security.